Updated November 2020
The SMSFA is fully committed to providing you with the best possible user experience and also to protecting the privacy of members and non-members by ensuring the security of personal information within the organisation. The SMSFA endorses and is bound by the Privacy Act 1988.
This policy sets out some different areas where user privacy is concerned and also outlines the requirements and obligations of the users, the website and the SMSFA. This policy also details the way this website processes, stores and protects data and information of users. The SMSFA strives to apply best practice in the use and controls of personal information whilst conducting its activities in such a way as to better serve our membership and the SMSF community.
What we collect:
We receive information including name, address, telephone and email contact details and profile information from members and non-members.
When you visit our website we also receive information from browsers, such as your server address, domain name, date and time of your visit, the pages visited as well as selected information for statistical purposes.
We collect personal information about your interactions with us, such as when you contact us in person or via the telephone, send us an e-mail or register for or attend our meetings, workshops or functions.
Use of your personal information:
Members and non-members:
The personal information we collect is essential to our organisational activities because it is required to confirm membership, event participation and/or the tailoring of your interests. The annual subscription process is used to ensure that your contact details are correct. We maintain and use this information in written and/or electronic form in order to provide you with information, products and services that will be of personal benefit. We also use personal information to provide education and advocacy services, to conduct research and to provide special offers on behalf of our sponsors and partners. By ensuring that your profile information is current, you assist us to develop future strategies to benefit Self-Managed Super Funds and to represent investors’ interests to government and industry more effectively.
We also request personal information when you apply to attend SMSFA events.
Unless you opt out, we may continue communications with you after cessation of your membership, by telephone, electronic messages (like email) and other means. Contact us or login to our website to completely opt-out.
We may make sound and image recordings of our events. Please let us know before arrival if you do not wish to be identifiable in recordings we may publish or otherwise disseminate.
Sharing of your personal information:
We will not disclose or sell personal information that we collect about members or non-members. We may from time to time, however, provide personal information to sponsors. In these scenarios members will always have the opportunity to decline approval and request their personal information not be passed on to third parties.
Please note the following ‘Opt-in/Opt-out’ consent for attendees of the SMSF + Investor Expo:
I give consent for my contact details, or any one I am registering on behalf of, to be shared with event partners for the purpose of sending me information regarding products and special offers*
(*) If I do not give consent, I understand that my details will be shared with any sponsors I interact with. SMSF Connect qualify an ‘interaction with a sponsor’ as:
- Download of any marketing materials from a booth (eg. Brochure, flyers, etc)
- Engage in a chat with a sponsor
- Request to be contacted
- Click to play video (excluding any auto-play videos)
For the delivery of member services we may provide personal information to our service providers who assist us with services including content production and mailing.
Website and emails:
Like many other websites, our website may use ‘cookies’ from time to time. A cookie is a piece of information that allows our system to identify and interact more effectively with your device. The cookie helps us to maintain the continuity of your browsing session and remember your details and preferences when you return. You can configure your web browser software to reject cookies, however some parts of our website may not have full functionality in that case.
When we send you emails or other electronic messages, we may record where you open the message and click on particular links. This helps us to better understand what information is of interest to you.
Although we aim to ensure that this website only includes quality, safe and relevant external links, users should always adopt a policy of caution before clicking any external web links.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damage or implications caused by visiting any external links mentioned.
We are not responsible for the privacy practices or policies of those sites and we suggest that you review their privacy policies.
Confidentiality and security:
We are committed to ensuring your information is secure. Any information we collect is held with the utmost care and security. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and procedural safeguards to protect your information. These include firewalls, encryption technology, secure premises and data access controls.
Access to personal information:
We use software to manage our member and non-member lists. You can update your details easily via the website or the link on any emails that we send to you, or by advising us at the contact details outlined below.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the contact details below. We will promptly correct any information found to be incorrect.
Changes to this Policy: